Q1. What products does your Alnahl offer?
Grand Bazar store offers a wide range of products, including groceries, kitchen accessories, electronic accessories, household essentials, personal care items, cleaning supplies, stationery, pet supplies, and more.
Q2. Do you offer delivery services?
Yes, we offer delivery services for eligible orders. Please check our shipping policy for more information on delivery options and locations.
Q3. Can I place an order online?
Yes, you can place orders through our website. Simply browse our products, add items to your cart, and proceed to checkout. Or you can buy directly by clicking buy now button, and fill the requirement and finally complete the order.
Q4. Do you accept cash on delivery?
Yes, we offer cash on delivery (COD) as a payment option for your convenience. You can pay in cash when your order is delivered.
Q5. Can I track my order?
Yes, once your order is processed for delivery, we will provide you with a tracking number. You can use this number to monitor the status of your package.
Q6. What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support immediately. We will assist you in resolving the issue and arranging for a replacement or refund.
Q7. Do you have a return or exchange policy?
Yes, we have a return and exchange policy for certain products. Please refer to our return policy for eligibility criteria and instructions.
Q8. Are there any loyalty programs or rewards for frequent shoppers?
Yes, we offer loyalty programs and rewards for our valued customers. You can earn points on eligible purchases and redeem them for discounts or exclusive offers.
Q9. Do you have promotions or discounts on specific products?
Yes, we often run promotions and offer discounts on various products. Stay updated with our website or subscribe to our newsletter to receive notifications about special offers.
Q10. Can I change or cancel my order after it's been placed?
Orders can’t be changed or canceled after they are out for delivery. Contact our customer support as soon as possible to request any changes.
Q11. Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for select products. Please contact our customer support for more details and pricing.
Q12. What are your store hours?
Our store opens for 24/7. Please check our website or contact us for the most up-to-date information.
Q13. How can I contact your customer support?
You can reach our customer support through thegrandbazarinfo@gmail.com
or WhatsApp No.03122532534, or our website's contact form. All contact details are available on our website.